Legal Stuff

Trademarks & Copyright

Wi-Spy is a registered trademark of MetaGeek, LLC. "MetaGeek", "Chanalyzer", "Inssider", and "Visualize your wireless landscape" are trademarks of MetaGeek, LLC.

Limited Warranty

Should a product fail to perform within 90 days of the purchase date, it will be repaired or replaced with the same or functionally equivalent product by MetaGeek, at its discretion, free of charge provided you:

Return the failed product to MetaGeek or a MetaGeek designated facility with shipping charge prepaid, and
Provide MetaGeek with proof of the original date of purchase.

Repaired or replacement products will be returned to you with shipping charges prepaid.

Warranty replacement products may be refurbished or contain refurbished materials. If MetaGeek, by its sole determination, is unable to repair or replace the defective product, it will refund the depreciated purchase price of the product. The maximum liability of MetaGeek under this warranty is limited to the purchase price of the product covered by the warranty.

This warranty does not apply if, in the judgement of MetaGeek, the product fails due to damage from shipment, handling, storage, accident, abuse or misuse, or if it has been used or maintained in a manner not conforming to product manual instructions, or has been modified in any way. Repair by anyone other than MetaGeek or an approved agent will void this warranty. If the warranty does not apply based on the afore mentioned reasons please contact MetaGeek at support@metageek.net for special requests or questions.

Prior to returning any defective product, the end customer or the reseller from whom the end customer originally purchased the product must obtain a Return Merchandise Authorization (RMA) number from MetaGeek. All defective products should be returned to MetaGeek with shipping charges prepaid. MetaGeek will not accept collect shipments.

Except as specifically provided in this agreement or as required by law, the warranties and remedies stated above are exclusive and in lieu of all others, oral or written, express or implied. Any and all other warranties, including implied warranties of merchantability, fitness for a particular purpose and noninfringement of third party rights are expressly excluded. MetaGeek shall not under any circumstances be liable to any person for any special, incidental, indirect or consequential damages, including without limitation, damages resulting from use or malfunction of the products, loss of profits or revenues or costs of replacement goods, even if MetaGeek is informed in advance of the possibility of such damages.

Return Policy

We think Wi-Spy is great, but if it's not what you expected or you are not satisfied with your purchase please call us (800.489.1596) for an RMA#. Products may be returned within 30 days of purchase for a full refund if the product is in good shape.

If your product appears to be faulty, please consult our forum, or contact support@metageek.net. During the warranty period, defective products will be replaced at no cost to you.

Chanalyzer End User License Agreement

This document contains information about the copyright, trademarks, license, disclaimers and specific restrictions, EULA.